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How to cancel a paid subscription

So you've done your taxes, balanced the checkbook and you now realize that there's simply no room in the budget for Windscribe. Now why is that? You probably bought something useless on Amazon like this Yodeling Pickle or a Nicolas Cage pillow case. There are starving developers at Windscribe who could have eaten that money but it's okay...we're not mad, we're just disappointed.

If you've made up your mind and there's no stopping you, then follow these steps to break up with us:

  1. Open and log into the My Account page here.
  2. Find the Account Status line.
  3. If you have Pro subscription, you will see a link to Cancel Subscription underneath your Pro status icon. Alternately, if you are on a custom Build-A-Plan, you'll see the link under the Edit Plan button. 

Account Status line with Pro subscription cancellation link visible

Account Status line with Custom Plan cancellation link visible

Please note that you'll only see this link if you have an active auto-billing subscription. If you don't see this option, auto-billing is not enabled so you will not be charged again.

Cancelling 3rd party payment/mobile subscriptions should be done specifically with those providers. For instance, if you started your subscription via Apple, you should cancel via Apple. Same would apply to Google Play, Amazon, etc.

Cancelling a Static IP can only be done via a Support ticket request.

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